FAQ

1. How do I order an item? How do I pay for it?

Sending gifts with www.TrimiteCadouriInRomania.com & www.SendGifts2Romania.com is a simple and secure process. We will guide you through the process each step:

A. Gift Selection

When you have found an item, click on “Buy” to add it to your shopping cart.

After you click the button, a message will appear on your screen confirming that the item was added to your shopping cart. At this time you have the option to either continue to checkout, or return to shopping.

B. Shop for more gifts

In case you decide to return to shopping for gifts, your shopping cart will remember the items that you already added to the shopping cart. If at any time you wish to view the content of your shopping cart, you can click on “View” button below your Shopping Cart sign (your shopping cart link is on the upper right corner of the screen at all times for your convenience).

C. Continue to checkout

When you are ready to checkout, you can click on the “\Checkout” button, underneath your shopping Cart

You will be guided step by step through the checkout process

D. Enter your information (Buyer data)

At this point you need to enter your name, address, phone, e-mail.

E. Delivery information (here you are telling us who you are sending your gift to)

You will be asked if all the gifts will be sent to the same address, or if you would like to send them to different people and different addresses.

If you choose to send all gifts to the same address, then you will need to enter the delivery information (name, address where you want us to send the gift).

If you choose to send the gifts to different recipients and different addresses, then you will be asked to enter each recipient information (name, address, and phone). At this point, you will have multiple gifts in your shopping cart – you will be asked to assign the gifts in the shopping cart to each recipient/address (you will need to drag and drop the items from your cart into the appropriate section corresponding to each recipient/address)

You will be asked to enter a message for the recipient. The message will appear on a free card, which will be sent together with the gift.

F. Payment

Lastly, you will be asked to enter the credit card information – the payment is done through Paypal, on a secure website. You can use any Visa, MasterCard, American Express or Discover cards.

We will keep you posted at all time as to the status of your delivery.

You will receive an e-mail informing you that you placed an order on www.TrimiteCadouriInRomania.com & www.SendGifts2Romania.com

You will receive an e-mail from Paypal informing you that your debit card / credit card were charged.

You will receive confirmation of the order being delivered

2. Can I pay with my credit card online?

Yes, you can either use your credit or debit card online. We accept all major debit & credit cards: Visa, MasterCard, American Express and Discover. We do not keep any of your credit card information, so there is no risk involved. The payment is completed through Paypal, on a secure website.

3. What credit cards do you accept?

We accept all major debit & credit cards: Visa, MasterCard, American Express and Discover. We do not keep any of your credit card information, so there is no risk involved. The payment is completed through Paypal, on a secure website.

4. Is shopping at www.TrimiteCadouriInRomania.com & www.SendGifts2Romania.com secure?

We do not keep any of your credit card information, so there is no risk involved. The payment is completed through Paypal, on a secure website

5. Do you add sales tax @ checkout?

The price you see already includes the sales tax. For your convenience, we do not add any sales tax at checkout.

6. How much is the cost for delivery?

The delivery charge is 9$ for any package. You can order as many gifts as you like, the delivery charge does not increase along with the number of gifts you add to your shopping cart, nor by increasing the weight of the package.

7. Can you send one of my photos as a gift?

Photos are memories they will have forever!

Yes, we can frame one of your photos and send it as a gift. All you have to do is select the frame that you like and add it to your shopping cart. You will receive an information message after you add the frame to the shopping cart, asking you to send the photo through an e-mail at

. Do not forget to write your name in the subject of the e-mail, so that we could easily match

We work only with the best vendors of graphic design products and high quality printing, so your framed photo will look perfectly natural!

8. I don’t like any of the combinations of fruits in the fruit gift baskets that you have on the site. Can I create my own combination?

You have the option to create your own gift basket: Select “Create your own basket” on the Gift Categories menu, drag the items in the basket with your mouse and save the basket. Your creation will be added to the shopping cart. You can then continue with to checkout.